The Ambassadors are easy to spot wearing cheerful red vests and greeting visitors with warm smiles. They have been volunteering seven days a week since 2001 when West Jet commenced flights to Comox. In May 2004 the new 40,000 foot terminal opened. The move to the new facilities meant that the role of the ambassadors shifted from directing outside traffic and crowd control to an inside greeter. Now the Ambassadors concentrate assisting visitors at arrivals and departures, and answering a wide array of questions.

Since 2004 the Comox Airport has been voted #1 in customer service in Canadian Airports. Reaching and maintaining this honoured spot can be highly attributed to the dedication of these community minded citizens.